1. Introduction Welcome to Benji’s Wholesome Food (“we,” “us,” or “our”). By accessing or using our website (https://benjiswholesomefood.com) and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Products Benji’s Wholesome Food offers fresh, human-grade dog food products. All products are intended for canine consumption only. Our products are not intended to diagnose, treat, cure, or prevent any disease. Every pet is different, and reactions to food may vary. By purchasing our products, you acknowledge that it is your responsibility to determine if our food is suitable for your pet. Always consult your veterinarian before introducing new foods to your pet’s diet.
3. Purchase and Payment All prices are listed in U.S. Dollars. We accept payments through approved methods available on our website. By completing a purchase, you agree to provide accurate and complete payment information. If you purchase a subscription product, you authorize us to charge your payment method on a recurring basis as outlined during the purchase process. You may cancel your subscription at any time by contacting us at hello@benjiswholesomefood.com.
4. Shipping and Delivery We offer local delivery services within our specified areas. Delivery times are estimates only. We are not liable for delays or losses caused by third party carriers. If you need to modify or cancel your order, please notify us within 24 hours of purchase to avoid delivery issues.
5. Refunds and Returns Policy Due to the perishable nature of our products, all sales are final. We do not accept returns or offer refunds for products that are not defective. However, if a product arrives damaged or defective, please contact us within 48 hours for assistance. To request a refund or replacement for defective products, email us at hello@benjiswholesomefood.com with your order details and photos of the defective product. We will review each case individually and, if approved, provide a refund or replacement at our discretion.
6. Limitation of Liability Benji’s Wholesome Food makes every effort to ensure the highest quality and safety of our products. However, by purchasing our products, you acknowledge and agree that:
• Each pet has unique dietary needs and sensitivities. We do not guarantee that our products will be suitable for all pets.
• We are not responsible for any adverse reactions, illnesses, or health conditions that may arise from consuming our products.
• It is the pet owner’s responsibility to introduce new food gradually and monitor their pet for any reactions.
• Any claims regarding pet health must be directed to a qualified veterinarian. To the fullest extent permitted by law, Benji’s Wholesome Food shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or consumption of our products.
7. Indemnification You agree to indemnify, defend, and hold harmless Benji’s Wholesome Food, its employees, officers, and affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of our products or services.
8. Governing Law. These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our website shall be resolved in the appropriate courts of Florida.
9. Privacy Policy. We collect and use your personal information in accordance with our Privacy Policy. Information collected may include your name, email address, delivery address, and payment information. This information is used solely for processing orders and improving our services. We do not share your personal data with third parties, except as necessary to fulfill your order (e.g., with payment processors or delivery services). If you have questions about our data practices, please contact us at
hello@benjiswholesomefood.com.
10. Changes to Terms and Conditions. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes have been made indicates your acceptance of the new terms.
11. Contact Information. For any questions or concerns, please contact us at:
Email: hello@benjiswholesomefood.com
Address: 848 Brickell Ave. Ste 1130. Miami, FL 33131
Acknowledgment By purchasing our products, you acknowledge that you have read, understood, and agree to these Terms and Conditions. You also acknowledge that you assume full responsibility for any potential effects of our products on your pet and agree to hold Benji’s Wholesome Food harmless from any claims related to your pet’s health.
